The Royal Leamington Spa ‘Story’

Following detailed consultation with around 100 stakeholders under the direction of a steering group of 10 people from the private and public sector, BID Leamington set out to:

  • Identify who the town is for, what is it for and prioritise what makes it special
  • Develop a shared ambition for the town
  • Create a story and messages that ‘sell’, differentiate and get the town ‘thought about’
  • Develop graphics and imagery that communicate the ‘story’ in a unique way
  • Improve the awareness, understanding and ‘quality’ nature of the town’s offer
  • Create a powerful marketing platform that will drive campaigns, public realm, PR, website development and the Royal Leamington Spa experience
  • Ultimately increase the number of shoppers and visitors, increase spend, increase dwell time, promote the town as a place to invest and live, and ensure it becomes a preferred destination.

Our Themes & Big Idea

At the heart of the new branding for the town are a set of themes and a ‘big idea’ that represent why it should be considered and chosen. These are the strategic engine used to drive expression and can translate across a range of media and a range of audiences. Importantly however, they are not ‘straplines’, or literal marketing messages but draw directly from what people told us during the consultation. Please contact us for a more detailed explanation and to understand how this can inform the marketing you are doing.

Joined and Accessible

We need to capitalise on our unique accessible position, near major transport links, fantastic neighbouring towns and cities, and universities. We also need to recognise the value of having a ‘walkable’ compact town.

Proud to be Different

This exemplifies the independent nature of the town both in its assets and its spirit. It tells us we need to nurture our independents and help everyone find their USPs. The architecture, mix of modern shopping with niche independents, important history and quirky feel lends to an urban experience that ‘feels’ different and special. It is all about the experience – Royal Leamington Spa is a town where service matters and a great ‘welcome’ is essential.

The Power of ‘Posh’

Drawing on the town’s ‘well-heeled’ past, Royal Leamington Spa has style and sophistication. There is a beautiful ambiance and elegance about the place that is so difficult to find in many other towns and cities. Based on this we need to make sure that what we do, we do well. We also need to ensure that a visit to Royal Leamington Spa is a treat – an uplifting experience.

Royal Leamington Spa:
The Sublime, Regal Experience…
(The Big Idea)

The “Big Idea” provides an emotive signature for the town and encapsulates the themes that set the place apart. Uniquely, the town doesn’t have a special attraction; it is a coming-together of various factors that create a compelling and very attractive experience. No one part of the ‘sense of place’ dominates but the cocktail is enticing; wonderful eating & drinking, beautiful parks & gardens, shops that are one-offs, service that is special, imposing architecture and wide boulevards.

This makes a town that is majestic, impressive, grand, superb, beautiful, proud, august and splendid – in summary, a sublime, regal experience.


The Big Idea Workshop

Try adapting our Leamington Spa workshop questions to your businesses. This can be a useful way to establish and mobilise your team around your own brand identity and strategic direction. Some questions could include:

  • If your business were a well-known person, who would it be and why? What are its personality traits?
  • What are the main constraints to your business’ development? Whose job is it to change things?
  • If you could take the 10 best aspects of your business to a desert island what would they be? – People, places, events, views, scenery, colours, historical, business? Now narrow it down to three.
  • What 10 words describe what it feels like to be in your business?
  • In the future your business will be famous for…?